Frequently Asked Questions

1. What is your return policy?

We accept returns within 7 days of delivery. Items must be unused and in their original packaging. Please visit our Returns page for detailed instructions.

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2. How do I cancel or change my order?

Please contact us as soon as possible. If your order hasn’t shipped yet, we’ll do our best to update or cancel it for you.

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3. What if my item arrives damaged or defective?

We're sorry! Please contact us with a photo of the damaged item and we’ll send a replacement or issue a refund right away.

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4. Do you offer discounts or promotions?

Yes, we often run seasonal sales and offer exclusive discounts to our newsletter subscribers. Sign up to stay updated!

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5. How do I contact customer support?

You can reach us via our Contact Us page or email us directly at info@showlook.in. We aim to respond within 24–48 hours.

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6. Is it safe to shop on your website?

Absolutely. Our website uses SSL encryption to protect your personal and payment information.